The law has limited applicability and requirements, but does require two methods of cancellation. It applies only to agreements entered into via the internet to provide goods or services for a specified time and price that is automatically renewed at the end of a definite term for a subsequent term unless the consumer cancels the agreement.
Offer Terms. Requires clear and conspicuous (not defined) disclosure of the automatic subscription renewal terms and the methods the consumer may use to cancel the subscription.
Renewal Notice. Requires a notice where the subscription renews for a specified term of twelve (12) months or more. The notice mustclearly and conspicuously disclose (i) the goods or services to be delivered, (ii) the price to be charged, (iii) that the goods or services will be provided unless the consumer cancels, and (iv) at least two methods of cancellation, including at least one that is at no cost to the consumer. The notice must be sent between 30 and 60 days in advance of the date of the delivery or provision of goods or services.
Cancellation.Must provide a free online method to cancel the subscription and cancellation in the same manner that the consumer used to subscribe. If a phone number is provided for the purposes of cancellation, the number must be toll-free and prominently displayed in the disclosure.
The law applies to agreements entered into or renewed on and after January 1, 2023.
Virginia HB 78. Approved by both houses, enrolled and sent to Governor Glenn Youngkin on March 22, 2022 for signature, where he must, by April 11, sign, veto, amend it, or do nothing, in which case it becomes law. My bookie in Virginia says it will become law.
Pretty simple, actually. Requires sellers that make an automatic renewal or continuous service offer through an online website to make available a conspicuous online option to cancel future charges.