
PBM Products, LLC, which makes infant formula for big box stores like Kroger, WalMart, Sam’s Club, and Target, sued Mead Johnson, claiming the Enfamil maker made false statements regarding its ENFAMIL baby formula.
Mead Johnson’s new direct mail campaign states ”Enfamil LIPIL’s unique formulation is not available in any store brand.” Worse, the suit claims, defendants display a picture of a blurry rubber ducky, implying that customers who give their babies anything other than Enfamil may endanger their child’s vision and brain development. In fact, PBM claims its product is identical to the defendant’s product, according to the lawsuit, which can be downloaded here.
Mead Johnson has been entangled with PBM in the past (and lost), both in litigation, and through challenges at the National Advertising Division (“NAD”). Mead Johnson has also been before the FTC after failing to comply with the NAD decision. Paul Manning, PBM’s CEO, claims that Mead Johnson has twice before made similar false claims, and in both instances, the court banned the company from making more false advertising claims about its products and forced Mead Johnson to make corrections to its advertising.
This lawsuit seems to be ruffling feathers throughout the regulatory world. NAD, the self-regulatory agency which works with advertisers to correct advertising problems without litigation, made the following statement: “NAD is incredulous that after two compliance proceedings, with the second compliance proceeding making explicit that any noncompliant advertising would result in a referral to the appropriate government agency, that the advertiser would disseminate advertising that clearly does not comply with NAD’s decision.” Might we be headed for a three strikes law for marketing?
Practice Pointer: Marketers must be kept “in check” to make sure they are not going beyond ‘puffing’ to sell a product. Over time, a brand (and worse, a company) will lose credibility in the consumer world if no one believes the claims being made. Moreover, if companies would rather avail themselves of the less expensive and less public venue of self-regulatory proceedings believe self-regulatory decisions will be ignored, they are likely to move towards the state and federal court systems to quiet bad actors. When reviewing advertising, always request evidence for the claims being made. While lawyers cannot dictate what their clients will ultimately do, they can help guide companies toward being good corporate citizens.
One last point. This case underscores the importance of looking at an advertiser’s claims from many perspectives. PBM’s suit is focused on the claim that Mead Johnson is the only formula company with an essential formula. The FTC and NAD appear to be more focused on the issue of whether the formula – whatever it is – actually improves brain development.
Follow Tsan’s Legal Updates on
or Subscribe to the Cobalt Blog